With coronavirus case numbers increasing on the Island, we’re doing all that we can to keep risks at our venues to a minimum.
Lateral flow testing
We offer weekly lateral flow tests to all of our team members, so that any asymptomatic cases can be identified.
Any team members who test positive, or who show symptoms, are required to isolate until they receive a negative PCR test result.
If a staff member tests positive, has symptoms, or needs to isolate while waiting for a test result, we provide an isolation pay scheme so that our team don’t lose pay while off work.
We reintroduced compulsory face masks for our team before this became a Government requirement and then moved to masks optional for our team (unless they can’t observe physical distancing) when the rules changed as part of Stage 7. We will continue to monitor the situation, and adapt our face masks policy in accordance with Government guidelines and case numbers.
Guests are not required to wear face masks but we encourage anyone who wants to to wear a mask if it makes them fee more comfortable. We’ll review this as the Government advice changes.
We’re following Government guidelines regarding distancing and ensuring that our venues are well-ventilated.
Should you wish to have a distanced table, please do let us know when you book. We can’t always guarantee a certain type of table, but we’ll do our best to accommodate your requirements whenever we can.
If you would like to keep your distance, please do also consider dining outside of peak times. We’re generally quieter on weekdays or earlier on during service, and Banjo is often less busy in the summer than our other sites, so may be a better choice for those wanting a quiet table. You can also order to Click & Collect, and enjoy our Banjo or Jersey Crab Shack food in the comfort of your own home (or perhaps on the beach?) if you’re not comfortable to spend time in proximity to other guests.
Cleaning & Sanitization
We continue to ensure that frequently-touched surfaces and bathrooms are sanitized on a regular basis throughout the day, using anti-viral cleaning products which are safe for a catering environment. We also have strict hand-washing protocols for staff, and ensure all employees and customers have easy access to hand sanitizer and hand-washing facilities on site. This includes separate hand washing areas and changing rooms for staff to use.
With our web app at our Jersey Crab Shack restaurants, guests are able to make and pay for their orders from their own smartphones. While our teams are on hand to help, this technology lets customers order at their own pace, and reduces the amount of time in close proximity where this can be helped.
Click & Collect
If you prefer not to be in proximity to other guests, why not order to Click & Collect? We’ll have your food ready at your preferred collection time – whether it’s fish and chips to enjoy on the beach from Jersey Crab Shack, or a family dinner party from Banjo.